Frequently Asked Questions
Everything you need to know about your LA PORTE experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for your silhouette.
What payment methods do you accept?
LA PORTE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers to ensure our fabrics are high-quality, durable, and sourced through responsible supply chains.